How Can We Help You?

Our support team is ready to assist with any questions or issues you encounter.

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Email Support

Our response time is typically within 24 hours

support@phoai.app

Quick Help

Find answers to common questions in our FAQ section below

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Please fill out the form below with details about your inquiry or issue. Our team will get back to you as quickly as possible.

Frequently Asked Questions

Pho AI uses advanced artificial intelligence to transform your photos into artistic masterpieces. The process works in three simple steps:

  1. Upload your image through our intuitive app interface
  2. Choose from a variety of artistic styles and customization options
  3. Our AI processes your image in seconds, delivering stunning transformations

The technology behind Pho AI includes state-of-the-art neural networks that have been trained on thousands of artistic styles, allowing for high-quality, creative transformations of your photos.

Yes, we take privacy very seriously. Here's how we protect your data:

  • Your photos are processed securely in the cloud using encrypted connections
  • We don't store your images permanently unless you explicitly choose to save them
  • Any temporary data is automatically deleted after processing
  • We never share your photos with third parties without your consent

For complete details on our data handling practices, please review our Privacy Policy.

Canceling your subscription is simple and depends on how you signed up:

For iOS users:
  1. Open your device Settings
  2. Tap your name at the top (Apple ID)
  3. Select "Subscriptions"
  4. Find Pho AI in the list and tap it
  5. Select "Cancel Subscription" and confirm
For Android users:
  1. Open the Google Play Store app
  2. Tap your profile icon in the top right
  3. Select "Payments & subscriptions"
  4. Tap "Subscriptions"
  5. Find Pho AI and tap "Cancel subscription"

Your subscription will remain active until the end of the current billing period. If you have any issues with cancellation, please contact our support team.

Pho AI requires an internet connection to process images as the transformation is performed on our cloud servers. This approach has several benefits:

  • It delivers much higher quality results than would be possible on a mobile device
  • It preserves your device's battery life and processing power
  • It allows us to continuously improve our algorithms without requiring app updates

While you do need an internet connection for transforming new images, you can view and share previously processed images from your gallery without an internet connection.

Pho AI supports all standard image formats, including:

  • JPEG/JPG - Best for photos with many colors
  • PNG - Great for images with transparency
  • HEIF/HEIC - Common format for iPhone photos

For optimal results, we recommend:

  • Using high-resolution images (at least 1080px on the shortest side)
  • Avoiding heavily compressed images
  • Using images with good lighting and clear subjects

The maximum file size per image is 25MB.