Privacy Policy

Last Updated: 2025

1. Introduction

Welcome to Pho AI ("we," "our," or "us"). We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application (the "App"). Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the app.

2. Information We Collect

We may collect information about you in a variety of ways. The information we may collect via the App depends on the content and materials you use, and includes:

• Usage Data: We may automatically collect certain basic information when you access the App, such as your mobile device's operating system and information about how you interact with the App's features. This information is used only to improve the App's functionality.
• App Functionality Data: We use basic authentication to provide the App's core functionality. We prioritize privacy and collect only the minimum information needed to provide our service.

3. Image Uploads and AI Processing

Pho AI does not collect, store, or analyze biometric or facial data. Uploaded photos are used solely to generate user-requested AI images. All photos are processed securely and deleted automatically after processing. No images or facial data are retained or shared with any third parties.

When you upload images to the App for processing, we process these images solely for the purpose of applying the selected AI transformation. Images are processed in a temporary manner and are not permanently stored by our service. The App is designed to minimize data collection and maximize your privacy.

4. How We Use Your Information

Having accurate information permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the App to:

• Create and manage your account.
• Provide the core functionality of the App (AI image processing).
• Improve your experience with the App.
• Notify you about updates to the App.
• Respond to user inquiries and offer support.
• Ensure the security and integrity of our services.
• Comply with legal requirements.

5. Data Retention and Deletion

We are committed to minimizing data retention and protecting your privacy:

• Automatic Deletion: All uploaded images are automatically deleted immediately after processing is complete. We do not retain any copies of your images.
• No Long-term Storage: Your photos and any generated AI images are processed in real-time and are not stored on our servers beyond the time needed for processing.
• Account Data: If you wish to delete your account entirely, please contact us using the contact information provided below, and we will delete your account and associated data.

6. Third-Party Services

We use certain third-party services to provide the App's functionality:

• Cloud Hosting: We use Google Cloud Platform for hosting our services. These services are configured to maintain the highest security and privacy standards.
• AI Processing: AI transformations are performed using secure third-party AI services. However, no images or facial data are retained or shared with any third parties beyond the temporary processing required to deliver the service.
• Authentication: We use Firebase Authentication to manage user accounts securely.

All third-party services are selected based on their commitment to data privacy and security. They are contractually obligated to process data only as necessary to provide the service and to maintain appropriate security measures.

7. Disclosure of Your Information

We do not sell or rent your personal information. We may share information we have collected about you in certain situations:

• By Law or to Protect Rights: If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation.
• Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

8. Storage and Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

Images uploaded for processing are processed in a temporary manner and are not permanently stored. We prioritize your privacy by minimizing data collection and implementing appropriate security controls.

9. Your Choices and Rights

You have certain rights regarding your personal information:

• Deletion: You can delete images from your history within the App. If you wish to delete your account entirely, please contact us using the contact information provided below.
• Opt-out: You may opt-out of future data collection by uninstalling the App.

By adhering to these principles, we ensure user privacy and comply with App Store guidelines.

10. Children's Privacy

Our App is not intended for children under the age of 4. We do not knowingly collect personally identifiable information from children under 4. If we become aware that we have collected Personal Data from a child under 4, we will take steps to delete that information.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy within the App and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

12. Contact Us

If you have questions or comments about this Privacy Policy, please contact us at: support@pho.app